Contacts
All Locations
Apple Valley
Service Times:
Sundays 9 & 11 am
White Bear Lake
Service Times:
Sundays 9 & 11 am
Frequently Asked Questions
About EI Commodities
What is EI Commodities and what services do you offer?
EI Commodities is a licensed, multi-asset brokerage firm based in Pakistan, providing trading services across forex, commodities, stocks, indices, and metals. The firm also offers educational resources, expert market insights, and customer-focused support to help clients make informed investment decisions.
Is EI Commodities regulated in Pakistan?
Yes. EI Commodities is licensed and regulated by the Securities and Exchange Commission of Pakistan (SECP), ensuring transparency, credibility, and client fund protection in all operations.
Who can invest in Pakistan with EI Commodities?
Both Pakistani residents and overseas Pakistanis above 18 years of age can open a trading account with EI Commodities. Valid identification and basic documentation are required for verification.
Accounts & Verification
How do I open an account with EI Commodities?
To open an account, click the “Open an Account” button on the website. Fill in your basic details, choose between a demo or live account, upload your documents, and wait for verification.
How long does account verification take?
Verification usually takes 24 to 48 hours after you submit valid documents. Our team ensures quick processing while maintaining regulatory compliance.
What is a demo account, and should I start with it?
A demo account allows you to practice trading with virtual funds in real-time market conditions. It’s ideal for beginners or anyone wanting to test strategies without financial risk.
Trading & Instruments
What is the stock market?
The stock market serves as a market for the buying and selling of shares of publicly traded corporations. With it, investors can own a piece of a business and possibly profit from dividends or price increases.
What assets can I trade with EI Commodities?
You can trade multiple asset classes, including forex, commodities like gold and crude oil, stock indices, precious metals, and selected individual stocks—all through the MetaTrader 5 platform.
Can the broker or any of its employees trade on my behalf?
No. EI Commodities does not authorize employees or representatives to trade on behalf of clients. All trading decisions and actions must be performed by the account holder to ensure transparency and compliance.
Deposits, Withdrawals & Payments
How long do deposits and withdrawals take?
Deposits are usually processed instantly or within a few hours. Withdrawals may take 24 to 72 hours, depending on the method used and the verification status of your account.
Can I withdraw funds to an international bank account?
Yes, international withdrawals are possible. However, processing time and fees may vary depending on your location and banking service. It’s advisable to confirm details with our support team.
Are there any hidden fees or charges?
No. EI Commodities follows a transparent pricing policy. All commissions, spreads, and fees are disclosed upfront and vary based on the instrument or account type.
Education, Support & Safety
What kind of educational support do you offer?
We provide blog posts, trading guides, and market insights to help you understand strategies, risk management, and global trends. Beginners can also schedule personal consultations for hands-on guidance.
How can I contact EI Commodities for support?
You can reach us via phone, email, live chat, and even visit our offices in Karachi or Islamabad. We are available for assistance from 9:00 AM to 7:00 PM, Monday through Saturday.
Is my money safe with EI Commodities?
Yes. As a licensed broker, EI Commodities uses secure systems, regulatory oversight, and internal compliance procedures to protect client funds and trading accounts.
Ask a Question
Get in touch with us by filling out the contact form below. We’re here to assist you with any inquiries, feedback, or requests you may have.